Why not ask your customers how they feel? It's the surest way to improve customer satisfaction and CSI scores. Online customer surveys show you what's working and highlight areas for improvement.
Happy customers are the secret to any dealership’s success. Survey results are delivered directly to your dealership, allowing advisors instant access to customer feedback and making it easier to turn data into action.
Let customer feedback drive your great reputation. Automatically schedule online surveys and receive instant feedback alerts, so you can stay on top of what your customers are saying and better position yourself to make informed service decisions.
At CDK, we help the automotive retail industry build a cohesive and truly seamless automotive consumer experience. We would love to explore how we might help your team.