Connected Workshop
Stay connected to your customers with a seamless digital journey through the workshop. From booking a service to video VHC's, Connected Workshop helps you join the dots for your customers, every step of the way.
Give your customers the opportunity of booking their service when they choose, directly through your website. Full DMS integration connects with the workshop diary, so available appointments are shown for customers to choose a time that suits them.
Mobile Service Advisor Check-in app allows you to check-in the customer on-site or at their location. Options are available to add pre-configured upsell items, conduct a walk-around or full VHC and also record the condition of the Vehicle with supporting still images.
Create marketing campaigns with impact, to generate leads for service appointments and follow up work.
Technicians can complete the VHC quickly on a tablet device and sync data with the DMS. Identifying additional revenue opportunities during a VHC and scheduling future work is all part of the service.
A tablet-based clocking app to help technicians work more efficiently by enabling them to clock jobs at the service bays.