Live Chat is much faster than the phone or emailing us. There's no listening to prompts, waiting on hold or repeating your issue.
- Digital support, including Live Chat, has high customer satisfaction ratings and fast response times
- You no longer have to tie up your phone lines when you have a support need
- Access support anytime, directly from your DMS or with Service Connect Anywhere via a web browser
No more waiting on the phone
We provide a wide range of support services, including self-help tools, Live Chat and case logging, many of which can be accessed directly from Service Connect Anywhere.
- Forget being put on hold - Service Connect Anywhere is just a mouse click away
- Instant connection - with Live Chat, the second you press Send, we're familiarising ourselves with your needs
- Real support, right now - connect with the right expertise for every issue, every time
Fast resolution to your support issues
Smooth-running IT systems, in particular your DMS, are critical to your dealership's success. Should any hardware or software issue occur, we work for a quick resolution to minimise disruption to your operations.
- Proactive monitoring of your system hardware
- Often, we'll know about your problem before you do
- Our support associates are always ready to help
Choose from a range of innovative support solutions
Service Connect is your helpful digital support platform, linking you to a variety of digital support services.
- Knowledge Base: self-help with a range of support articles and videos
- Live Chat: communicate directly with a support associate from your PC, laptop, tablet or mobile