Make the online booking experience quick, easy and convenient for your customers. Service Online is an online solution that personalises the booking experience and is linked directly to your workshop diary.
Booking a vehicle's service appointment is now as easy as booking a flight or reserving a table in a restaurant. Service Online enables customers to book appointments online, at a time that suits them and your dealership.
Service Online's API structure makes it easy for customers to amend bookings, view the latest dealership offers and request additional items like winter health checks, on top of their service. These additional sales play a big part in your dealership maintaining a healthy bottom line.
Online bookings use a live workshop diary to provide full visibility of technician availability. There is no need for a phone call to complete the booking; Service Online takes care of it all. And with 24/7* availability, your customer can book online, anytime and from anywhere.
* Contingent on system up-time
At CDK, we help the automotive retail industry build a cohesive and truly seamless automotive consumer experience. We would love to explore how we might help your team.