Our Leadership
Leadership At CDK Global
The CDK executive leadership team has many decades of experience in the automotive industry, technology, client service, and strategy. Get to know our leadership team.
Brian MacDonald
Chief Executive Officer
Brian MacDonald is the CEO of CDK Global and serves on our board of directors. Since joining CDK in 2016, Brian has led a company transformation that includes a “Customer First” focus.
Brian MacDonald
Chief Executive Officer
Prior to joining CDK, Brian served as CEO and president of Hertz Equipment Rental Corporation, and served as Interim CEO of Hertz Corporation. Prior to Hertz, Brian served as president and CEO of ETP Holdco Corporation, an entity formed following Energy Transfer Partners' $5.3 billion acquisition of Sunoco, Inc. where Brian had served as chairman, president and CEO. He was the chief financial officer at Sunoco and held senior financial roles at Dell, Inc. Prior to Dell, Brian spent more than 13 years in several financial management roles at General Motors Corporation in North America, Asia and Europe.
Brian earned an MBA from McGill University and a bachelor's degree from Mount Allison University. He previously served on the board of directors for CSC (now DXC), Sunoco, Sunoco Logistics and Ally Financial, Inc.
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“I am passionate about helping dealerships operate at peak performance and navigate a rapidly changing world. My leadership team and I regularly meet with our customers, major vehicle manufacturers and top technology partners involved in our business to ensure we are in sync with the industry and ensuring we are driving dealer excellence.”
Rajiv Amar
Executive Vice President and Chief Technology Officer
Rajiv Amar leads the development of engineering platforms, strategies and solutions. He and his leadership team create innovative products by listening to the needs of our customers and industry trends.
Rajiv Amar
Executive Vice President and Chief Technology Officer
Rajiv has more than 25 years of experience in the technology and engineering industries. He’s held leadership positions at Sage Software, Inc., Serena Software, Inc., Intuit, Inc., and Hewlett Packard. His accomplishments include leading the creation of Innovated NA Sage Cloud & Mobility, a next-generation hybrid cloud solution enabling mobile sales and service. At Serena, he developed an innovative Dashboard and Business Intelligence solution that allowed customers to create evidence-based results.
Rajiv earned a bachelor's degree in business administration from California State University.
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“I enjoy creating products that enable our dealers’ businesses to grow while providing consumers the experiences they want.”
Lee Brunz
Executive Vice President and General Counsel
Lee Brunz oversees legal and compliance matters, including corporate governance, corporate and commercial transactions, intellectual property, litigation, regulatory compliance, and privacy.
Lee Brunz
Executive Vice President and General Counsel
Prior to CDK, Lee served as vice president & counsel for ADP, supporting the Dealer Services business. Previously, he served as vice president, Finance & general counsel for Cobalt Holding Company until its acquisition by ADP in 2010.
Lee holds a LLM in Tax from New York University School of Law, a JD from the University of Oregon School of Law and a bachelor’s degree in English from Whitman College.
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“I’m proud to work for a company and part of a team that not only values integrity, but also is deeply committed to acting with the highest ethical standards. Our business is a relationship business. Whether you are a customer, vendor, shareholder, employee or other stakeholder, we build our relationships on the foundation of trust and integrity.”
Amy Byrne
Executive Vice President and Chief Human Resources Officer
Amy Byrne oversees all aspects of human resources management and employee communications for CDK Global’s more than 8,000 employees.
Amy Byrne
Executive Vice President and Chief Human Resources Officer
Amy and her leadership team drive a values-based culture that is focused on learning, connectedness, diversity and inclusion, and rewards.
Prior to joining CDK, Amy was with Avon Products, Inc. where she led the human resources organization for the Latin America and Global Brand Marketing businesses, supporting a region of $4.5 billion in revenues and over 17,000 employees across 12 countries. Prior to Avon, Amy held increasing HR roles across U.S. Foodservice, Inc., The Boeing Company, William M. Mercer, Inc., and Hay Management Consultants. Amy started her career as a pension analyst for Hewitt.
Amy holds a MBA from the University of Chicago Booth School of Business and a bachelor's degree from the University of Illinois at Urbana-Champaign. She speaks Spanish and enjoys running, tennis, international travel and the Chicago Cubs.
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“I have a passion for creating workplaces that focus on the employee and their experience. I’ve found that when you put the emphasis on those aspects rather than the process, you create a more engaged and motivated workforce.”
Dean W. Crutchfield
Executive Vice President and Chief Information Officer
Dean Crutchfield is responsible for all aspects of our IT infrastructure and security. He and his leadership team support infrastructure that serves 28,000 rooftops.
Dean W. Crutchfield
Executive Vice President and Chief Information Officer
Prior to joining CDK, Dean served as the chief information officer at Zebra Technologies. Before Zebra, he had global IT responsibility for Dell’s supply chain network, product development and was a services P&L leader. Dean has also held positions in global and regional IT groups at British Petroleum.
Dean earned a bachelor's degree from Central Michigan University. He sits on the board of directors and is actively involved with One Million Degrees, a charity focused on helping low-income, highly motivated community college students navigate challenges and build skill for success.
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“I love the fast paced rate of change in the technology sector. Listening to our customer needs, watching technology constantly evolve and fostering innovation are aspects of my job that I enjoy.”
Dan Flynn
President, CDK Global North America
Dan Flynn is the leader of our North America business. Since joining us in 2016, he has been leading our successful business transformation efforts focused on putting our Customers First.
Dan Flynn
President, CDK Global North America
Prior to CDK, Dan spent several years at the Hertz Corporation where he had extensive process and operational management experience and led company-wide Lean Six Sigma-based process improvement initiatives. Most recently he served as senior vice president, North America Rent-a-Car Operations, where he oversaw more than $6.5 billion in revenue, 23,000 employees and 500,000 cars across 3,000+ locations.
Dan earned a bachelor’s degree from Western Connecticut State University and has attained a Six Sigma Green Belt certification. He has also received executive education from IMD located in Lausanne, Switzerland.
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“One of our top priorities is to Always Get Better. This is exciting to me as I am always looking for ways to continuously improve and exceed expectations. Doing more than what is expected is a true differentiator for us in the marketplace and we are making our customers’ businesses more efficient, with increased sales and profitability.”
Ron Frey
Executive Vice President and Chief Strategy Officer
Ron Frey is responsible for global corporate strategy, M&A, and product development. He and his leadership team are committed to providing CDK dealer partners with solutions that enable end-to-end automotive commerce.
Ron Frey
Executive Vice President and Chief Strategy Officer
Frey has been an automotive innovator since 1985. He first identified a niche market and founded a full service auto-buying service that grew into one of the nation's leading credit union auto-buying programs before selling to TrueCar. In 2005, he joined TrueCar as their COO/Partner. In 2007, Frey took on the role as president of AutoNation Direct. During his tenure he focused on developing and testing bold new initiatives in transactional sales outside the traditional store environment and was later promoted to chief strategy officer of AutoNation, Inc.
More recently, Frey has been providing consulting services to the automotive industry through his company, RL Frey.
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“My passion is to provide dealers with solutions they need to increase sales, operational efficiency drive profitability and delight their customers.”
Tony Graham
Vice President and Chief Customer Experience Officer
Tony Graham is responsible for strengthening the connection between CDK Global and our customers. He acts as the voice of the customer for dealers by deeply understanding their needs and driving that focus into all aspects of CDK business
Tony Graham
Vice President and Chief Customer Experience Officer
Tony has gained a vast knowledge of end-to-end automotive commerce through the variety of positions he’s held within CDK. Those roles span across the areas of product marketing, sales, business development and field operations. He is actively involved in the CDK Diversity and Inclusion Strategy and was a key driver in the creation of the Minority Dealer Business. Tony is also the co-chair for the CDK Corporate Responsibility Council.
Tony holds a MBA from Central Michigan University and a bachelor’s degree in computer information systems from Alabama State University. He is a member of the Trustee Board for the Christian Tabernacle Church and Alabama State University's Dean’s Advisory Board.
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“I love how my role transforms our Customer First priority into action. I am honored to work with our customers on ensuring we are delivering the right data and solutions so they can achieve dealer excellence.”
Scott Mathews
Executive Vice President, North America Sales
Scott Mathews is responsible for ensuring our customers have the right solutions in place so they can operate at peak performance and navigate a rapidly changing world.
Scott Mathews
Executive Vice President, North America Sales
Scott and his leadership team have a deep understanding of dealerships and OEM partners with insights to help manage and grow business for every customer.
Prior to this role, Scott served as president of the Digital Marketing group. He joined CDK Global in 2010 with the Cobalt acquisition, where he was the chief operating officer. Scott has extensive experience in leading successful companies, most notably as president and chief operating officer of Emerge Interactive and vice president and general manager of Key Technology, Inc. Scott also spent 14 years at General Electric Medical Systems in a variety of sales, marketing and general management positions.
Scott holds an MBA from the University of Chicago and a bachelor's degree from Michigan State University. He and his wife, Ashley, are actively involved with Treehouse, a nonprofit organization serving Seattle youth in foster care. He is an avid motorcyclist, often riding to work via bike. Scott, Ashley and their Dobermans, Felix and Grace, all live in the Seattle area.
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“Every dealership is different and has unique needs. I enjoy learning what makes each dealership special and then providing the right products to enable the business to run at its highest potential.”
Neil Packham
President, CDK Global International
Neil Packham is responsible for our International organization, with operations in 27 countries outside of North America and India, delivering solutions to customers in around 100 countries globally.
Neil Packham
President, CDK Global International
He and his leadership team are focused on developing collaborative technology that will enable a seamless customer experience for dealers and OEMs around the world.
Neil has held senior positions within a number of large corporations and startups, primarily within the automotive, digital and software sectors.
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“I’ve always been passionate about technology and am excited about the future of our International business. We’re forming collaborative partnerships that will provide dealers and OEMs with the solutions and insights they need to navigate the future”
Joe Tautges
Executive Vice President and Chief Financial Officer
Joe Tautges oversees the accounting, financial planning and analysis, treasury, M&A, investor relations, internal audit and tax functions, corporate real estate, procurement and continuous improvement.
Joe Tautges
Executive Vice President and Chief Financial Officer
Prior to joining CDK, Joe served as the CFO of the $18 billion Enterprise Services segment of Hewlett Packard Enterprise (NYSE:HPE). Prior to HPE, he held various levels of increasing responsibility in both operations and financial management with Sears Holdings and Aon Hewitt. Before Aon Hewitt, Joe worked as an auditor at Arthur Andersen LLP.
Joe earned a bachelor's degree from Northern Illinois University and is a Certified Public Accountant.
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"My passion is around helping businesses achieve their full potential, leveraging data and analytics for fact based decision making. Partnering with the leadership team and business to execute on the opportunities is critical as we achieve our full potential.”
Featured Insights
White Papers
How much time do you spend at auction or online, researching the right inventory? Additionally, how often do you see sales managers harping on their sales reps to make yet another follow-up to yet another dead end lead?
It’s not that those are time-wasters, per se. But every day, your customers enter your Service department with great used vehicles. Better still: many of those vehicles have positive equity in them. You just have to find them.
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Blogs
At a recent BHPH 20 Group meeting this past month, one of the topics selected for our "round table" discussion was "advertising and promotion to drive more traffic to your lot." The discussion focused on a variety of advertising and promotions used by members in the group that resulted in increased phone calls and lot traffic. The forms of advertising in the discussion ranged from radio, television, direct mail, print, social media (such as Facebook), and dealer websites.
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Infographics
As a Used Vehicle dealer, you don’t have any time to waste. But if you’re manually pricing each vehicle on your lot, you could be wasting 1,500 minutes!
