If you're a homeowner, you rest with ease knowing that your home's foundation is solid, the pipes and plumbing are working fine, and your family is secure. And just like your house, your IT Network needs to have a solid foundation for your business.
If you’re like most of today’s busy dealerships, the answer to that question is short: “probably not."
Let's take a step back for a moment. In August 2012, PCWorld reported that shipments of Windows laptops and desktops have hit new lows as tablet shipments continued to rise during the second quarter of this year . In fact, some resources predict that the tablet will replace desktop PCs at some point in the next few years.
Read This InsightDealers frequently ask me how to make more money in their service department. And in an ADP survey conducted last year, nearly 30% of our over 2,800 dealer respondents said that increasing Parts and Service revenue was their number one goal and priority.
No surprise. So what do I tell them?
Read This InsightIf you're like most Service Managers, you view your used car sales department as a lost cause when it comes to Service. Often, there is little to no 'warranty' work on used vehicles, so as soon as the car is off the lot, you don't expect you'll ever see it again.
Read This InsightIt was just an average weekday at a high-end strip mall. Most stores were empty as clerks either tried to look busy for their bosses or held down counters with their elbows. The occasional customer walked around; some entered stores, but for the most part, it felt like an old Western street before a gun fight.
Except for one store.
Read This InsightIn an ADP survey conducted last year, nearly 30% of our over 2,800 dealer respondents said that increasing Parts and Service revenue was their number one goal and priority.
This shouldn't be surprising to anyone.
Read This Insight
