The success of your business is often tied to the technology you use. Your Sales and Service departments rely on a network that’s fast and always on – and so do your customers. Outages are costly, your security has to be updated and your network needs to be constantly upgraded. Read This Insight

Do you want to run a smoother, more business-ready dealership? The migration toward digital transformation has already started with countless dealer enterprises either evaluating and/or transitioning toward this new and very promising network solution. Now is the time to question your technology choices and find answers about how to make the switch. Read This Insight

The majority of IT professionals at dealerships across the country agree that it’s not a matter of if, but when your dealership will fall prey to targeted attacks involving malware, ransomware, data exfiltration, or phishing. Read This Insight

A few weeks ago you invested quite a bit of time and money on training your dealership staff on the "latest and greatest" — whatever that might be — new sales techniques, customer service protocols, technology, etc. Good for you. Read This Insight

If you're a homeowner, you rest with ease knowing that your home's foundation is solid, the pipes and plumbing are working fine, and your family is secure. And just like your house, your IT Network needs to have a solid foundation for your business. Read This Insight

It’s been said that confusion breeds confusion. If your dealership doesn’t have clearly defined processes, it will only create more confusion. Knowing what you want without why you want it and how to do it is not a process — it’s merely an idea. Read This Insight

Economies go up and down and businesses have to adjust to keep up. Of course, there are a few rare recession-resistant businesses out there, but we all know dealerships aren’t one of them. When things get tough, consumers hold on to cars longer and either decline customer-pay labor, or go to independent shops when they need work done. There are ways to keep your business moving forward, but it requires planning ahead and a robust Service center process. Read This Insight

Delighting a customer is not an easy feat. It takes teamwork, creativity, and consistency from the entire dealership to make a new or existing customer to feel valued and appreciated. Trying to “wow” a customer may not always be necessary. Read This Insight

It's been said that sometimes you can have too much of a good thing. And it's true. Especially when it comes to the data and documentation of your dealership. Read This Insight