It’s three weeks after your new system has been installed, and your staff keeps running into issues. These may be so small that they were nearly invisible at the outset, like metaphorical carpet tacks scattered over blacktop. Read This Insight

Dealer satisfaction with the implementation of any new technology depends on many factors. But one that may be most critical in the long term is this: Learning. And it’s an area that’s overlooked by many providers. Read This Insight

Over the last 25 years, businesses have seen data and analytics measure engagement, sentiment and conversion on websites and social media. Read This Insight

Change is seldom easy. It’s human nature to prefer the comfort of old routines over new ones, which makes implementing a new system challenging for everyone at the dealership. Read This Insight

Customers can show up at unexpected times in surprising numbers. To take care of them all, this dealership switched to the DMS with the power and agility they need. Read This Insight

CDK Global has partnered with the Jim Ellis Automotive Group for nearly a decade. Read This Insight

When your dealership spans over 55,000 square feet of space, staying connected internally and externally requires a powerful set of tools — and a knowledgeable partner to ensure it all works. Read This Insight

Do you know what your monthly average productivity is by Technician? How can you maximize productivity and improve utilization to empower your dealership and keep customers coming back?

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Dealers are in the people business and need to ensure their customer experience matches expectations.

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