Idle time adds up, so make sure your technicians are moving onto the next job and not waiting around for an assignment. ERO allows managers to automatically assign jobs to technicians, which can help turn time spent waiting into time spent doing.
When your technicians are working efficiently, more work gets done every day. Equip your service department with the tools they need to get quality work done quickly, so they can take on more jobs and help build measurable profits.
The moment a customer hands over the keys, you’re on the clock. Build trust by keeping them in the loop with up-to-the-minute vehicle status reports that inform them on how things are moving in the repair process.