Get better performance when working and converting phone leads. With CDK Call Intelligence, dealers have a digital toolkit of reporting and analysis tools that make a real business difference.
Evaluate campaigns and gauge sales response with detailed opportunity reporting.
Cost containment tools eliminate instances of excess spend.
Make informed staffing decisions with productivity reporting.
CDK Call Intelligence Features
Telephone leads are among the most promising for auto retailers. That’s why we developed Call Intelligence, a powerful suite of communication tools that give dealers a new, informative look at their phone traffic.
Easily listen to and classify important calls with Call Review. With it, you can also keep employees accountable for following up with customers and capture more qualified leads.
Intuitive Dashboard Interface
The Call Intelligence dashboard puts all your important metrics front-and-center, so it’s easier than ever to track performance, spot areas for improvement, and run a tight ship.
Powerful Reporting Tools
From missed call details to employee call-back attempts, the reporting tools in Call Intelligence provide the high-level insights your dealership needs, as well as the granular data that smart business is built on.
Cost Containment Tools
Reduce phone-related expenses with cost containment reporting, which identifies frequent, after-hours, international and unnecessary calls, allowing you to take action and save your business money.