Business Development Center

Grow your business with an affordable car dealership BDC, staffed with coordinators that can capture new leads, drive fresh opportunities and nurture relationships.

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Elevate Your Dealership BDC

A Truly Connected Experience

Complete your lead-generating campaigns and follow-up to convert opportunities into appointments and sales — even after hours.

Strategic Communication

Consumers expect information quickly and on multiple channels. Can your staff engage these opportunities before a competitor does? Take the opportunity to use input from a BDC and develop a revenue increasing strategy.

Staff Time Efficiency

Focus attention on customers inside your dealership instead of being tied to a phone or computer. Freeing up your employees to do what they do best builds relationships that lead to sales.

See What a Better BDC Can Do

Actionable Feedback

Proactive outreach from a third-party service enables customers to give objective feedback, and gives dealers the opportunity to resolve issues before they affect CSI scores or result in a bad review.

Reduce Turnover

The costs for training and employee turnover are high. Save time by outsourcing some of the heavy lifting to our call center and focus driving personable sales through warm handoffs to your team.

Drive Conversation

Experienced agents go to work for your dealership, armed with proven call guides, training and coaching from auto retail experts. Get more appointments and deals closed — even on cold customers.

Optimize Service

From recalls to warranty work, and inspections to customer declines, your Service department fuels the rest of your dealership’s profits. Close more business by ensuring your phone calls are handled properly.

Get Started With BDC

Contact Us and Let’s Explore Your Dealership’s Specific Needs

Request a Demo

Recent Insights

Are E Vs Ready for the Summer Road trip?

Are EVs Ready for the Summer Road Trip?

The all-American pastime of the summer road trip is alive and well. The Transportation Department reported travel rose to over...
4 Min ReadMay 20CDK Global
Dealers Not Confident in O E M E CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the electric future. A clear majority (65%) indeed admit to being pessimistic about EVs, and the paper delves into many of the reasons behind that number including the impact to the dealership’s revenue, consumer interest and more.   We also asked dealers about their confidence level in the EV strategy of their respective OEMs. Whether they hV Strategies.

Dealers Aren't Confident in OEM EV Strategies

CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the...
2 Min ReadMay 13David Thomas
Bring Modern Convenience to the Showroom Floor.

Bring Modern Convenience to the Showroom Floor

In our technology-driven world, we’ve taken modern convenience to a whole-new level. Consumers expect to order what they need online...
3 Min ReadMay 9Steven Walker
What Dealers Say About the EV Transition

What Dealers Say About the EV Transition

As the electric vehicle revolution propels forward, dealers across the country are coming to terms with learning, selling and servicing...
1 Min ReadMay 6CDK Global
Three Dealership Accounting Woes and Fixes.

Three Dealership Accounting Woes and Fixes

Nothing can steer your auto dealership off course faster than poor accounting practices. And it’s not just about the importance...
4 Min ReadMay 6CDK Global
Car Price Negotiations Ease in April

Car Price Negotiations Ease in April

Car buyers still found it overwhelmingly easy to buy a new car in April but there was a slight drop...
3 Min ReadMay 2David Thomas
The Power of Video. Earn Customer Trust and Service Business.

The Power of Video: Earn Customer Trust and Service Business

When you spend your days servicing and repairing vehicles, it’s easy to forget that most people know very little about...
3 Min ReadApr 29CDK Global
Everything You Need to Know About the C D K Dealership Experience.

Everything You Need to Know About the CDK Dealership Xperience

Margin compression and changing customer expectations have auto dealers working hard to find new process efficiencies to boost profits and...
9 Min ReadApr 19CDK Global
The Pros and Cons of Involving Sales Staff in F and I.

The Pros and Cons of Involving Sales Staff in F&I

We know how the traditional F&I sales process works and why customers sometimes shut down as a new round of...
4 Min ReadApr 16Saundi Crandall
Leverage A I for a More Efficient Front Office.

Leverage AI for a More Efficient Front Office

Today, dealers echo one refrain in terms of their top strategy: Deliver a terrific customer experience. It’s become one of...
3 Min ReadApr 9Amber Good