CDK Elead BDC

Grow your business with an affordable car dealership BDC, staffed with coordinators that can capture new leads, drive fresh opportunities and nurture relationships.

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Elevate Your Dealership BDC

A Truly Connected Experience

Complete your lead-generating campaigns and follow-up to convert opportunities into appointments and sales — even after hours.

Strategic Communication

Consumers expect information quickly and on multiple channels. Can your staff engage these opportunities before a competitor does? Take the opportunity to use input from a BDC and develop a revenue increasing strategy.

Staff Time Efficiency

Focus attention on customers inside your dealership instead of being tied to a phone or computer. Freeing up your employees to do what they do best builds relationships that lead to sales.

See What a Better BDC Can Do

Actionable Feedback

Proactive outreach from a third-party service enables customers to give objective feedback, and gives dealers the opportunity to resolve issues before they affect CSI scores or result in a bad review.

Reduce Turnover

The costs for training and employee turnover are high. Save time by outsourcing some of the heavy lifting to our call center and focus driving personable sales through warm handoffs to your team.

Drive Conversation

Experienced agents go to work for your dealership, armed with proven call guides, training and coaching from auto retail experts. Get more appointments and deals closed — even on cold customers.

Optimize Service

From recalls to warranty work, and inspections to customer declines, your Service department fuels the rest of your dealership’s profits. Close more business by ensuring your phone calls are handled properly.

Get Started With Elead BDC

Contact Us and Let’s Explore Your Dealership’s Specific Needs

Request a Demo

Recent Insights

Four Common Questions About Modern Retail in Automotive.

Four Common Questions About Modern Retail in Automotive

Modern retail is a term everyone is buzzing about. Yet, there are still a lot of questions about what it...
4 Min ReadDec 6Jen Miller
More Car Buyers Visit Just One Dealership in November

More Car Buyers Visit Just One Dealership in November

Last month, higher inventories led to more people finding the car they wanted in stock and, at the same time,...
2 Min ReadDec 5David Thomas
Why Process Is as Important as Dealership Technology.

Why Process Is as Important as Dealership Technology

Customers are increasingly vocal about subpar service and they’re taking it online. According to the latest National Customer Rage Survey...
3 Min ReadDec 4CDK Global
CDK Global 2023. The Year in Research.

CDK Global 2023: The Year in Research

CDK Global endeavors to connect dealers with the automotive industry at large and our in-depth and revealing research covers everything...
1 Min ReadDec 1CDK Global
The Ideal Automotive Sales Process May Surprise You.

The Ideal Automotive Sales Process May Surprise You

Our industry has come a long way toward offering different paths to purchase for vehicle buyers. Shoppers can buy online,...
3 Min ReadNov 20CDK Global
Who’s Paying Cash for Cars?

Who’s Paying Cash for Cars?

Sky-high interest rates and tightening credit have made buying a new car more daunting than it’s been in years. It...
3 Min ReadNov 14Courtney Gaillard
Car Buyers Eager to Shun Idle Time, Not Dealer Showrooms.

Car Buyers Eager to Shun Idle Time, Not Dealer Showrooms

Most dealerships are hyperfocused on building a better buying experience for their customers. Contrary to popular belief, a better experience...
4 Min ReadNov 13CDK Global
Time Is Ticking on Customer Satisfaction E Book

Time Is Ticking on Customer Satisfaction E-Book

If there’s one thing no one has enough of these days, it’s time. The more efficient the world becomes, the...
1 Min ReadNov 10CDK Global
The Boom-er Times Are a Changing for Dealerships.

The Boom(er) Times Are A-Changin’ for Dealerships

Baby boomers have dominated car buying and leasing for decades. Now, the oldest members of this generation, typically classified as...
4 Min ReadNov 6CDK Global
Unexpected Inventory Boosts Lead to Improved Purchase Experience.

Unexpected Inventory Boosts Lead to Improved Purchase Experience

Consumer credit continues to tighten. The workforce unrest for the Detroit automakers is just now settling. And for many, the...
3 Min ReadNov 1David Thomas