COMMITMENT
Proactively supporting you along your engagement journey.
ENGAGEMENT
Improving your customer experience with dedicated resources.
TRANSPARENCY
Helping you fully unlock the value of CDK solutions.
Customer Success Features
EXPANDED SERVICE MODEL
Our first and most important connection is always to you. We heard you, so we built an expanded Service Delivery Model that provides proactive, ongoing support to your dealership.
DEDICATED RESOURCES
A dedicated Customer Service Advocate aligns to your business priorities — establishing proactive engagement throughout key milestones.
UNLOCKED VALUE
We link performance KPIs to your business outcomes through our Customer Success Dashboard. You’ll get a clear view of how CDK solutions are driving your dealership forward.
Why Customer Success
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