Service Desk

24/7/365 monitoring and management of IT infrastructure, and remote end-user support, provided by our highly trained Help Desk. 

Service Desk
24/7/365 Monitoring & management
24/7/365 Monitoring & management

Proactive remediations and event log management and analysis
-Network Operations Center and Security Operations Center (NOC and SOC)

Escalation Point
Escalation Point

Field Services is your single point of contact that can help reduce costs without sacrificing service quality

Trusted Partner
Trusted Partner

CDK Global can fully manage or expand solutions to help you meet the needs of your dealership. Our flexibility enables you to manage day-to-day support, servers, cloud-hosted systems, network architecture and much more

Service Desk Features
Vendor Management
HELP DESK

We can help with issue isolation and repair, Mac support, infection remediation, "how-to" support and issue escalation.

24/7/365 NOC & SOC
24/7/365 NOC & SOC

Our Network and Security Operations Center helps with event log management, event log analysis, alert monitoring, proactive remediation, issue escalation and incident response.

Proactive Maintenance
Proactive Maintenance

We provide virus / malware removal, vetted patch management, OEM software patching and more.

Vendor Management
Vendor Management

We also assist with issue escalation and case management. 

FEATURES
Why service desk?
Find Skilled IT Professionals
  • Find Skilled IT Professionals
  • Find Skilled IT Professionals

    Don't worry about finding quality IT professionals. Service Desk has you covered with our top-notch Network and Security Operations Center (NOC & SOC).

  • Reduce Costs
  • Reduce Costs

    We enable you to spend more time innovating than maintaining by leveraging lower-cost resources. This frees your IT staff to do their best work, while enabling you to gain new technologies with speed, uptime and cost savings.

  • Stay Ahead Of Competition
  • Stay Ahead Of Competition

    Having predictive and proactive support helps your dealership focus on your workload and not be slowed by downtime or operational issues. Your dealership is optimized to run as efficiently as possible to achieve speed to value.  

    Interested in Service Desk ?