Electronic Repair Order

Dispatch Technicians and Move Service Paperwork Faster

 
Your Technician finishes a repair, and instead of moving right on to the next job, he walks to the Service Manager’s desk, finds the paperwork, and walks back to his bay—an inefficient process to say the least. Instead, let Electronic Repair Order (ERO) make the dispatching and repair order processes automatic and easy.

ERO is an easy-to-use system that assigns repairs to Technicians automatically, based on criteria like their availability, productivity and skills. You can also use ERO to transfer Service and Parts paperwork between Service Advisors, Technicians and Cashiers. Easily dispatch Technicians and move Service paperwork faster, doing more in less time. You can also work with ASC® Retail Consulting to review your Service department operations.

Speed up your Service workflow

Run your entire Service department more efficiently with ERO:

  • Create a seamless workflow, helping Service Advisors book more appointments and Technicians repair more vehicles
  • Reduce or eliminate manual tasks and improve productivity by transferring paperwork electronically
  • Train new employees in no time with our easy-to use system
  • Make your customers happier by giving accurate, up-to-the-minute pricing and vehicle statuses, and by having invoices ready when they arrive to pick up their vehicles

Make Electronic Repair Order work hard for your dealership, speeding up your Service workflow and helping Technicians be more productive.