Front End

January 4, 2017 4:48 pm
by CDK Global
Then end of another year is just around the corner. This year has seen a lot of change, and the automotive industry hasn’t been immune. Continue Reading …
November 2, 2016 4:05 pm
by CDK Global
The Internet changed everything. Now customers have much more information coming into the dealership, so dealerships must leverage market data to price competitively. Continue Reading …
September 30, 2016 1:43 pm
by Ray Menocal
What do you expect from your dealer management system (DMS)? Many dealers view it as a way to capture transactions, track inventory and account for all the dollars that help them manage their business strategically. Continue Reading …
June 17, 2016 2:03 pm
You’re constantly fighting the good fight and trying to figure out how to move the needle. This year is projected to be the highest for car sales yet, but many indicators show that those numbers are projected to then fall off. Continue Reading …
October 8, 2014 12:29 pm
by CDK Global
Dealerships are evaluating the newest software technology for New Car pricing and inventory. Learn how the old way of pricing and stocking New Car inventory could be hurting your dealership. Continue Reading …
August 13, 2014 1:53 pm
by Stephanie Wilkes
When your staff is busy and your profits are up, it is easy to ride the wave of success that keeps your dealership moving forward. Continue Reading …
May 15, 2014 10:56 am
by CDK Global
NADA reports that the #1 reason for low CSI scores is too much time spent in the F&I process. What can your dealership do to reverse this trend? Continue Reading …
August 14, 2013 2:50 pm
by Ryan Morrison
Your new Customer Relationship Management (CRM) tool is due to be installed in a few days. You expect it to help you better manage, as well as grow, your business. Everyone has told you that this CRM system can provide a substantial return on investment and is a foolproof tool that will catapult your business to the next level. So, what can go wrong? Continue Reading …
July 31, 2013 2:48 pm
by Paul Rindone
Every day it is inevitable.Someone is going to do something at your car dealership that costs you extra time and money. Whether Johnny CarSalesman misses an opportunity to upsell on a deal or your Service department loses a customer, mistakes will be made. The key is recognizing them and doing your best to prevent them from happening again. Right? Continue Reading …
July 14, 2013 2:41 pm
by Dave Tibbils
Industry trends show that about 60% of callers are not entered into your Customer Relationship Management (CRM) solution. That’s a pretty scary implication. If 100 potential new customers called your dealership in the last month, fewer than 40 of those leads can be tracked with your CRM system. Without any way of following up, how can your business survive? And, what was the point of investing in the CRM system? Continue Reading …
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