ADP Teams Up with Provider Exchange Network for F&I Product Rating and Contracting

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New solution from ADP allows F&I managers to rate and contract more accurately

HOFFMAN ESTATES, ILLINOIS, February 12, 2013 — ADP Dealer Services has announced the release of F&I Product Rating and Contracting, a digital pipeline that connects clients’ dealer management systems (DMS) directly to F&I product and service providers. Through integration with Provider Exchange Network (PEN), this free solution helps F&I managers accurately rate and contract F&I products and services instantly within a deal, keeping them focused on their customer’s needs. Integration with PEN helps dealers eliminate the paradigm of manual rate books and searching external websites, replacing them with real-time rating and contracting direct from providers.
“PEN allows us to give dealers a simple, on demand process of rating and contracting, ultimately helping them save time, which they can then spend closing deals and improving their customers’ experiences,” says Joe Bihner, Vice President, GM Front End Operations. “Efficiency is everything in the industry today, so automating steps within a deal that are time-consuming, yet necessary, will help dealerships gain an advantage over the competition.”
Not only do dealers benefit, but providers do as well. Providers will receive fewer errors and incomplete forms as well as no longer having to manage preprinted forms. They will be able to send out instant updates on pricing to all dealerships, helping to increase efficiency and productivity.
Dealers who integrate their DMS with PEN can help save time during the F&I process by eliminating the need for redundant manual entry and reducing keying errors. PEN helps dealers simplify their rating and contracting process with an easy point-and-click interface. They will also enjoy much more flexible printing options, since there is no need for additional printing hardware.
“We feel that integrating the ADP DMS with PEN is going to be beneficial for all parties involved,” said Bihner. “Dealers will have more accurate information for their customers, and providers will be able to supply dealers with updated information more frequently. PEN can help increase both the quantity and quality of deals moving forward.”
This free solution is available with ADP Drive 1.5 or higher.
About Provider Exchange Network
A division of Open Dealer Exchange, Provider Exchange Network (PEN) focuses solely on the relationship between the F&I product provider and their dealer's preferred software application, such as the dealer management system (DMS) or electronic menu. Using exclusive Patent Pending technology, PEN connects various dealer service providers, menu companies and administrative systems to the majority of dealerships in the United States with the most advanced connection in the industry. The flow of information through PEN helps the provider reduce costs through rapid, accurate and secure transactions in a paperless process that is easy for all parties involved. For more information on PEN, please visit
About ADP
ADP® (NASDAQ: ADP), with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing and human capital management solutions. Leveraging over 60 years of experience and a global footprint spanning more than 40 countries, ADP offers a wide range of human resourcepayrolltalent managementtax and benefits administration solutions from a single source, and helps clients comply with regulatory and legislative changes, such as the Affordable Care Act (ACA). ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world. For more information about ADP or to contact a local ADP sales office, reach us at 1.800.225.5237 or visit the company's Web site at
Media Contact
Michelle Benko
ADP Dealer Services