HOFFMAN ESTATES, IL – January 12, 2015 – CDK Global, Inc. ("CDK Global" and “CDK”) (Nasdaq: CDK) announced today that Service Connect Community, an online, social forum where CDK clients can share knowledge and information about software and services, has reached 11,000 registered client users in North America.
“Getting feedback from other dealerships through the Service Connect Community can sometimes be the best way to answer questions, or come up with solutions based on real-world situations,” said Jason Wilhelm, CDK client and IT Manager for Alaska Sales & Service. “I also feel a sense of pride knowing I am (hopefully) helping other dealers over their hurdles.”
“We’re very excited to see how successful Service Connect Community has been right from the beginning,” said Bill Heffern, Division Vice President of Client Relations at CDK. “Our clients needed somewhere to be able to interact with other CDK users, and this forum is an ideal place for them to learn about new features, discuss key industry topics and find the answers they need.”
While CDK’s Service Connect Community gives users a chance to interact with their peers, it is also designed to help them get the most out of their CDK solutions. Learning about best practices gives everyone an opportunity to gain more value from every solution. Dealership employees can work smarter by finding timely and useful information, like application usage examples, solution nuances and manufacturer-specific setup answers.
“With dealership technology evolving at such a rapid pace, CDK’s Service Connect Community helps our clients get real-time advice from users just like them,” said Heffern. “The best part of reaching 11,000 users so quickly is knowing that we are able to provide our clients a resource they value – right from within their workflow – that will help them be more efficient and productive.”
CDK’s Service Connect Community reached 11,000 client users at the beginning of December, just five months after it went into general release. This major milestone is a clear indication that clients value their experience and are benefiting from peer interaction.
About CDK Global
With nearly $2 billion in revenues, CDK GlobalTM is the largest global provider of integrated information technology and digital marketing solutions to the automotive retail industry and adjacencies. CDK Global provides solutions in more than 100 countries around the world, serving more than 26,000 retail locations and most automotive manufacturers. CDK Global’s solutions automate and integrate critical workflow processes from pre-sale targeted advertising and marketing campaigns to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence. Visit cdkglobal.com.